Do I need a plumber for this?
No. Changing cartridges in an existing system isn't plumbing work — it's a twist-out, twist-in job, which is why we include instructions free with every order and plenty of customers do it themselves. Work that connects to your mains is different: that's a separate installation service, carried out by our WA-licensed plumber partners.
Which suburbs do you cover?
Perth metropolitan area — roughly Two Rocks down to Mandurah and out to the hills. Boundaries can be a judgement call, so if you're not certain just email me first.
Can I book this without buying filters?
The service is designed to go with a filter order, since I bring your new cartridges with me. If you've already got filters and just want them fitted, email me and we'll sort something out.
What if something's wrong with my system?
I'll tell you what I've found and what it would take to fix — no pressure and no upsell. If it's a quick fix I'll usually just sort it while I'm there.