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Refill · Australia-Wide Shipping

Time for a refill?
Find your filter.

Match the part code on your filter sticker to identify what you had last time, then continue to the shop to reorder. Australia-wide shipping, Perth metro installation available.

How your system works

Your CHF system,
simply explained.

A whole-home filter sits between your mains water supply and the rest of your house. Water enters the first housing, flows through each stage in series, then exits to feed every tap, shower and appliance in your home.

How water flows through your system

Each housing holds one filter or refill. Water flows through three stages in series — what each stage does depends on your setup. Together they treat the water before it reaches the rest of your home.

RAW WATER IN From your mains 1 STAGE 2 STAGE 3 STAGE FILTERED OUT To every tap First filter Second filter Third filter
PW Series · Find Your Filter

Match the code on your sticker
to the right product.

Every Proper Water filter and refill has a part code printed on the sticker — usually starting with PW-. Find yours below and continue to the shop. Not sure? Use the picker further down or send us a photo.

Tip: the part code is printed on the filter sticker in this format: PW-F-1545C-PP5
Sealed cartridge
PW-F-1545C-PP5
Sediment Filter
Stage 1 — Pre-filtration
Polypropylene sediment filter, 5 micron. Removes sand, rust, dirt and visible particulate before water reaches the resin and carbon stages.
Dimensions15" × 4.5"
Micron5 micron
MediaPolypropylene
Lasts~12 months
Refill bag · 1.5L
PW-M-RES-1500
Resin Media Refill
Stage 2 — Hardness softening
Strong acid cation exchange resin in a resealable 1.5L bag. Pour into your existing CHF resin housing — no new cartridge required, designed to be refilled.
Volume1.5 L (~1 kg)
MediaCation resin, 8% DVB
CertificationsNSF/ANSI 61, FDA
Lasts~12 months
Sealed cartridge
PW-F-1545C-CTOC5
Catalytic Carbon Block
Stage 3 — Chlorine & chloramine
Catalytic carbon block, 5 micron. Removes chlorine, chloramine, taste and odour. Catalytic grade required for Perth's chloraminated water supply.
Dimensions15" × 4.5"
Micron5 micron
MediaCatalytic carbon block
Lasts~12 months
Not sure which?

Sticker missing or hard to read?
Quick picker.

If you can't see the part code on your filter, this short picker will point you to the right product.

Which filter are you replacing?

Still can't tell?
Send us a photo.

Snap a photo of your filter housing or the sticker on your old cartridge and email it through — we'll identify it and confirm what you need within 24 hours.

Email Joe → Call 0452 622 990

Complete Home Filtration and CHF are trademarks used by Environmental Water Solutions Pty Ltd. Proper Water is not affiliated with, endorsed by, or sponsored by Complete Home Filtration or Environmental Water Solutions Pty Ltd. Model references including CHF-6000 and CHF-6200 are used solely to indicate product compatibility — PW Series replacement filters are independently designed for compatibility with standard 15" × 4.5" filter housings. All comparative pricing based on Complete Home Filtration's publicly published rates as of 2025.