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Refill · Australia-Wide Shipping

Time for a refill?
Find your filter.

Match the part code on your filter sticker to identify what you had last time, then continue to the shop to reorder. Australia-wide shipping, Perth metro installation available.

How your system works

Your CHF system,
simply explained.

A whole-home filter sits between your mains water supply and the rest of your house. Water enters the first housing, flows through each stage in series, then exits to feed every tap, shower and appliance in your home.

How water flows through your system

Each housing holds one filter or refill. Water flows through three stages in series — what each stage does depends on your setup. Together they treat the water before it reaches the rest of your home.

RAW WATER IN From your mains 1 STAGE 2 STAGE 3 STAGE FILTERED OUT To every tap First filter Second filter Third filter
PW Series · Find Your Filter

Match the code on your sticker
to the right product.

Every ProperWater filter and refill has a part code printed on the sticker — usually starting with PW-. Find yours below and continue to the shop. Not sure? Use the picker further down or send us a photo.

Tip: the part code is printed on the filter sticker in this format: PW-F-1545C-PP5
Sealed cartridge
PW-F-1545C-PP5
Sediment Filter
Stage 1 — Pre-filtration
Polypropylene sediment filter, 5 micron. Captures sand, rust, dirt and visible particulate before water reaches the resin and carbon stages.
Dimensions15" × 4.5"
Micron5 micron
MediaPolypropylene
Lasts~12 months
Continue to shop →
Refill bag · 2.5L
PW-M-RES-2500
Resin Media Refill
Stage 2 — Hardness softening
Strong acid cation exchange resin in a resealable 2.5L bag. Pour into your existing CHF resin housing — no new cartridge required, designed to be refilled.
Volume2.5 L — one full refill (~2 kg)
MediaCation exchange resin, NSF-grade
CertificationsNSF/ANSI 61, FDA
Lasts~12 months
Continue to shop →
Sealed cartridge
PW-F-1545C-CTOC5
Activated Carbon Block
Stage 3 — Chlorine, taste & odour
Activated coconut-shell carbon block, 5 micron. Reduces chlorine, taste and odour — the final polish for clean-tasting water.
Dimensions15" × 4.5"
Micron5 micron
MediaActivated coconut-shell carbon block
Lasts~12 months
Continue to shop →
Not sure which?

Sticker missing or hard to read?
Quick picker.

If you can't see the part code on your filter, this short picker will point you to the right product.

Which filter are you replacing?
Just the sediment filterThe white/translucent one (Stage 1)
Just the resin refillThe golden-brown media (Stage 2)
Just the carbon filterThe black one (Stage 3)

Still can't tell?
Send us a photo.

Snap a photo of your filter housing or the sticker on your old cartridge and email it through — we'll identify it and confirm what you need within 24 hours.

Email Joe → Call 0452 622 990

Please note: ProperWater Pty Ltd and our products are in no way endorsed by, affiliated with, or associated with Complete Home Filtration or Environmental Water Solutions Pty Ltd. References to CHF and Complete Home Filtration — including model references such as CHF-6000 and CHF-6200 — are for product-compatibility purposes only; PW Series replacement filters are independently designed for compatibility with the 15" × 4.5" and original 10" × 4.5" flat-cap filter housings used in CHF systems. All comparative pricing is based on renewal quotes reported to us by CHF customers, not on figures published by Complete Home Filtration.

build r10.96 · 26 Jul 2026